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Zoo Sport Limited

Privacy Policy

OVERVIEW
At Zoo Sport we are dedicated to maintaining the trust of all who visit our website. This policy outlines how the personal information collected when you visit our website is handled; we strive to manage this data fairly and transparently at all times.


WHAT PERSONAL INFORMATION DO WE COLLECT?
When you register, place an order or fill out a form you may be asked to enter; your name, email address, mailing address, phone number or payment information. However, we do not sell, trade, or otherwise transfer to outside parties any personally identifiable information.


HOW DO WE USE THIS INFORMATION?
The information we collect from you may be used:
To personalise your experience
To improve customer service
To process transactions;  this information will not be sold/exchanged/transferred/given to any other company for any reason other than for the express purpose of delivering the purchase product or service requested.


HOW DO WE PROTECT THIS INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special rights to such systems and are required to keep the information confidential. After a transaction, your private financial information will not be stored on any of our servers.


YOUR RIGHTS
You have the following rights under the GDPR in respect of your personal information held by us:
To request access to personal information
To be provided with details about how personal information is handled
To amend personal information where necessary
To delete personal information held
To object to personal information being processed


COOKIES
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


The following list highlights a few of the cookies we use and what they are used for:


_utma,_utmb,_utmc & _utmz are Google Analytics cookies which track data from our visitors so we can offer a better service to you in the future.


optimizelyENDUserId, visitorId, optimizelyBuckets, optimizelyPendingLogEvents are cookies to collect data we use in A/B tests to improve our website by monitoring the effectiveness of changes
various cookies are from our Content Delivery Network which helps speed up the website load time, giving you then content faster


You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These sites have separate and independent privacy policies, which we have no responsibility or liability for the content of. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Should you wish to request any of the above please email your request to our data protection officer Holly Peyton at accounts@zoosport.net